Performance Pledge
Target Customers: MPU Staff and Students
|
Service Type |
Handling Time |
|
1. |
MIS - User Account Maintenance |
3 working days following receipt of application form |
|
2. |
Scheduled Service Stoppage |
Notification 3 working days in advance |
|
3. |
Computing Facilities Maintenance & Problems Reporting |
Response within 1 working day and perform initial handling. |
|
4. |
Computer Equipment on-loan |
Response within 1 working day |
|
5. |
Ad Hoc Computer Laboratories Reservation |
Response within 1 working day |
Office hours:
(except weekends and public holidays)
|
Monday to Thursday |
09:00 to 13:00 and 14:30 to 17:45 |
|
Friday |
09:00 to 13:00 and 14:30 to 17:30 |
Enquiries:
|
Phone |
(853) 8599 6252 / 8599 6175 |
|
Fax |
(853) 2853 0505 |
|
Email |
it@mpu.edu.mo |
