Abstract
The objective of this paper is to signify the impact that key Quality Assurance measures have on providing quality education at the Lahore School of Economics. The pandemic has brought forth the need to digitalize Quality Assurance measures at the Lahore School, causing a transition from the traditional teaching and managing systems to an online system. This involves the following key departments and tasks being digitized completely: (i) The Admissions office has shifted most of the task online for a smooth admission process; (ii) Programming office has merged their tasks with the Lahore School Learning Management System which has made selecting a degree, Downloading Fee Vouchers and Grade Reports more accessible and easy; (iii) Lahore School has a well maintained Online Digital Library system; (iv) The Accounts Department has made the Fee bill, salary and report generation digitized for an easier flow of tasks; (v) The Alumni department at the Lahore School is also shifting towards a more digitized approach by operating key tasks online; (vi) The Quality Enhancement Cell has also digitized many key processes such as: Peer Evaluations, Surveys, Documentation, Class Monitoring, Teaching and Course Evaluations and Course Review Reports; (vii) The Lahore School has also developed a Learning Management System, where students and faculty can both interact in a digitized manner and also constantly be updated regarding key class material, results, projects and provide evaluation at the end of each semester.
Digitization is the key factor that leads to a more conducive environment and everyone involved is more accountable for their actions. This in turn leads to more quality improvements at the education level.
Biography
Amberin Tanveer has been affiliated with the Lahore School of Economics from the past 23 years, working as Director, Quality Enhancement Cell. She has attended and participated in numerous international and national conferences related to Quality Assurance such as INQAAHE, PNQAHE and APQN. She has received her Master’s degree in Marketing from the University of Punjab. She has a keen interest in research regarding Quality Assurance measures, trainings, goal setting, academic quality, program evaluations and curriculum revision.
Syeda Anna Amjad has been working at the Lahore School of Economics for the past 4 years, initially started working as a Graduate Teaching Associate and is now working at the Quality Enhancement Cell as an Assistant Director. She received her Master degree in Marketing and Finance from the Lahore School of Economics. She has recently published a paper in the Lahore Journal of Business as a Second author. She has a keen interest in research regarding Quality Assurance procedures, online teaching methodologies and innovation in Quality Assurance measures.