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ENGLISH

Code Module Credits Duration Prerequisite(s)
YEAR 3 (Cont.)

ENGL3101 English V 3 45 hrs ---
This is the first of the two upper-intermediate English courses. The course aims to improve

students’ use of the four language skills (speaking, listening, reading, writing), as well as
to develop their knowledge of grammar and vocabulary, at the internationally accepted
standard of upper intermediate. It focuses on the accurate communication of information
in a business environment. The integration of authentic materials also enhances the
usefulness of the course. Topics include: communication, international marketing,
building relationships, risks and e-commerce. Communication skills include: dealing with
communication breakdown; negotiating; handling difficult situations; reaching
agreements and presentations, etc.

ENGL3102 English VI 3 45 hrs ---
This is the second of the two upper-intermediate English courses. The course aims to
improve students’ use of the four language skills (speaking, listening, reading, writing), as
well as to prepare the students for advanced level courses. It focuses on improving
students’ ability to communicate in English in a wide range of business situations. The
integration of authentic materials also enhances the usefulness of the course. Topics
include: team building, raising finance, crisis management, takeovers and mergers, etc.
Communication skills include: resolving conflict; asking and answering difficult questions;
putting people at ease; summarizing in presentations, writing reports, etc.

MGMT2120 Organizational Behaviour 3 45 hrs ---
This course is designed to provide students with an understanding of essential theories

and insights into how the discipline of organizational behaviour can be used to achieve
more efficient and higher-performing workplaces. It covers the dynamics of people and
organization models of organizational behaviour, motivation and reward systems,
individual and interpersonal behaviour, managing change and organizational behaviour
across cultures.

MGMT3120 Operations Management 3 45 hrs ---
This course considers the operations from a managerial perspective. Key performance
measures of operations as well as important concepts for improving the performance of
operations along these dimensions will be discussed. Emphasis will be placed on both
familiarizations of various production processes and service systems, and to quantitative
analysis of problems arising in the management of operations.
MGMT3130 Total Quality Management 3 45 hrs ---

This course examines the skills and knowledge necessary to implement a successful TQM
program .Students will be provided with an understanding of the history, purpose and
fundamentals of TQM, the tools and techniques that can improve operations, product
quality, process quality, customer satisfaction and employee involvement, and the various
methods to assess progress of the TQM program in an organization.
MGMT3140 Knowledge Management 3 45 hrs ---

This course focuses on the development and application of both technical and people
management skills within Knowledge Management environments in contemporary
organizations. Intersection of three major disciplines - information technology, general
management theory and human resource management will be drawn upon.

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